Return & Refund Policy

Return & Refund Policy

Street Andaaz aims to deliver quality products to every customer. Please inspect your parcel carefully at the time of delivery.

Parcel Opening Video Requirement

Customers must record a clear parcel opening video when opening the package. The video should show the sealed package, parcel condition, and product condition.

Refund Eligibility

A refund or replacement may be considered only if the product is damaged, incorrect, missing, or not as described, and the customer provides a clear parcel opening video as proof.

No Refund Without Opening Video

If no parcel opening video is provided, Street Andaaz will not be responsible for refund, replacement, or return claims.

7-Day Claim Window

Customers must report any issue within 7 days of receiving the order. Claims made after 7 days may not be accepted.

Non-Returnable Cases

Products will not be returned or refunded if they are used, washed, damaged by the customer, or returned without original condition and proof.

Contact for Claims

For return or refund requests, contact us through WhatsApp or email with your order details and parcel opening video.